Privacy Policy

Valparaiso Professional Pharmacy PC

Privacy Policy and HIPAA Notice of Privacy Practices

Effective Date: October 21, 2025

1. Introduction

Valparaiso Professional Pharmacy PC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect personal information obtained through our website, www.Valporx.com. By using our site, you agree to the terms outlined here.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, address, phone number, and email address.
Health-Related Information: Prescription details or medical information submitted through refill requests, contact forms, or consultations.
Technical Information: IP address, browser type, device details, and website usage data collected automatically through cookies or analytics tools.

3. How We Use Your Information

We use your information to:

Process prescription refills and provide pharmacy services
Communicate with you about your prescriptions or inquiries
Improve our website, services, and customer experience
Comply with legal and regulatory requirements, including HIPAA

4. HIPAA Notice

Valparaiso Professional Pharmacy PC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected through our website is used and disclosed only as permitted by law. For full details, refer to our Notice of Privacy Practices, available in our pharmacy or upon request.

5. Cookies and Analytics

Our website may use cookies and third-party services such as Google Analytics to understand how visitors interact with our site and improve performance. You can disable cookies in your browser settings if preferred.

6. Information Sharing

We do not sell or rent personal information. We may share data only with:

Service providers assisting in website or service operations (under confidentiality agreements)
Healthcare providers or insurers as necessary for treatment or payment
Legal or regulatory authorities, if required by law

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is entirely secure, and we cannot guarantee absolute protection.

8. Your Rights and Choices

You may:

Request access to or correction of your personal information
Request restrictions on how we use or disclose your health information (as permitted by law)
Opt out of non-essential communications such as marketing emails

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. The Effective Date above will reflect the most recent version.

11. Contact Us

Valparaiso Professional Pharmacy PC
3540 Calumet Ave
Valparaiso, IN 46383
Phone: (219) 462-1484
Email: info@valporx.com
Website: www.Valporx.com

Notice of Privacy Practices (HIPAA)

Effective Date: October 21, 2025

Valparaiso Professional Pharmacy PC
3540 Calumet Ave, Valparaiso, IN 46383
Phone: (219) 462-1484
Website: www.Valporx.com

Your Privacy Rights Under HIPAA

This Notice describes how your medical information may be used and disclosed—and how you can access this information. Please review carefully.

1. Our Legal Duty

We are required by law to maintain the privacy of your Protected Health Information (PHI), provide this Notice explaining our duties and practices, and notify you if a breach occurs that may have compromised your information.

2. How We May Use and Disclose Health Information

We may use and disclose your PHI for the following purposes:

Treatment: To fill prescriptions and coordinate care with healthcare providers.
Payment: To bill and receive payment from you, your insurance company, or other third parties.
Healthcare Operations: For internal functions such as quality assurance, staff training, and auditing.
Public Health and Safety: To report adverse drug events, recalls, or health concerns as required by law.
Law Enforcement and Legal Requirements: When required by law, court order, or government request.
Other Uses: Any additional use or disclosure requires your written authorization, which you may revoke at any time in writing.

3. Your Rights Regarding Your Health Information

You have the right to:

Access: Request a copy of your health records (paper or electronic).
Amend: Request corrections if information is incomplete or inaccurate.
Restrict Disclosures: Request limits on sharing for treatment, payment, or operations.
Confidential Communications: Request alternate contact methods (e.g., different address or phone number).
Accounting of Disclosures: Request a list of certain disclosures of your PHI.
Paper Copy: Request a paper copy of this Notice even if received electronically.

4. Our Responsibilities

We are required to:

Maintain the privacy and security of your PHI
Provide you with this Notice and follow its terms
Notify you promptly if a breach occurs that may have compromised your PHI
Not use or share your information beyond what’s described here without written permission

5. Changes to This Notice

We may update this Notice at any time. The revised version will apply to all PHI we maintain and will be posted on our website and available in our pharmacy.

6. Questions or Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Valparaiso Professional Pharmacy PC
Attn: Privacy Officer
3540 Calumet Ave
Valparaiso, IN 46383
Phone: (219) 462-1484

Or with the U.S. Department of Health and Human Services (HHS):
Office for Civil Rights (OCR)
Website: www.hhs.gov/ocr/privacy/hipaa/complaints

You will not be penalized for filing a complaint.

7. Contact Information

For questions or to exercise your rights under this Notice, please contact:

Privacy Officer
Valparaiso Professional Pharmacy PC
Phone: (219) 462-1484
Email: info@valporx.com